---
description: Compare SurveyMonkey vs SmartSurvey to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs SmartSurvey Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/10041/market-research/software) > [SurveyMonkey \<span\>vs\</span\> SmartSurvey](https://www.capterra.co.nz/compare/32728/57112/surveymonkey/vs/smartsurvey)

# Compare SurveyMonkey vs SmartSurvey

Canonical: https://www.capterra.co.nz/compare/32728/57112/surveymonkey/vs/smartsurvey

> Detailed comparison between SurveyMonkey and SmartSurvey. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | SmartSurvey |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 10427 | 114 |
| **Starting Price** | US$30.00 | £45.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### SmartSurvey

Academics, Consultants, Businesses, Multi-nationals, Government, Public Sector, Not for Profit

## Key features

### SurveyMonkey

- API
- Autofill
- CRM
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Pulse Surveys
- Real-Time Data
- Reminders
- Response Quotas
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Web Forms

### SmartSurvey

- API
- Autofill
- CRM
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Pulse Surveys
- Real-Time Data
- Reminders
- Response Quotas
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Web Forms

## Links

- [View SurveyMonkey Profile](https://www.capterra.co.nz/software/32728/surveymonkey)
- [View SmartSurvey Profile](https://www.capterra.co.nz/software/57112/smartsurvey)
- [View Original Comparison](https://www.capterra.co.nz/compare/32728/57112/surveymonkey/vs/smartsurvey)

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