---
description: Compare SurveyMonkey vs Joyous Suite to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs Joyous Suite Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/30666/360-degree-feedback/software) > [SurveyMonkey \<span\>vs\</span\> Joyous Suite](https://www.capterra.co.nz/compare/32728/175867/surveymonkey/vs/joyous)

# Compare SurveyMonkey vs Joyous Suite

Canonical: https://www.capterra.co.nz/compare/32728/175867/surveymonkey/vs/joyous

> Detailed comparison between SurveyMonkey and Joyous Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | Joyous Suite |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 10427 | 1 |
| **Starting Price** | US$30.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### Joyous Suite

Anyone who needs to get actionable feedback from a large group of people.

## Key features

### SurveyMonkey

- API
- Activity Dashboard
- Benchmarking
- Customisable Questions
- Customisable Templates
- Dashboard
- Employee Recognition Software
- Feedback Management
- Mobile Access
- Monitoring
- Multiple Question Types
- Negative Feedback Management
- Performance Metrics
- Pulse Surveys
- Question Library
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Surveys & Feedback
- Third-Party Integrations

### Joyous Suite

- API
- Activity Dashboard
- Benchmarking
- Customisable Questions
- Dashboard
- Employee Recognition Software
- Feedback Management
- Mobile Access
- Negative Feedback Management
- Performance Metrics
- Pulse Surveys
- Question Library
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Surveys & Feedback
- Third-Party Integrations

## Links

- [View SurveyMonkey Profile](https://www.capterra.co.nz/software/32728/surveymonkey)
- [View Joyous Suite Profile](https://www.capterra.co.nz/software/175867/joyous)
- [View Original Comparison](https://www.capterra.co.nz/compare/32728/175867/surveymonkey/vs/joyous)

-----

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