---
description: Compare SurveyMonkey vs Eclipse AI to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveyMonkey vs Eclipse AI Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey \<span\>vs\</span\> Eclipse AI](https://www.capterra.co.nz/compare/32728/1033058/surveymonkey/vs/eclipse-ai)

# Compare SurveyMonkey vs Eclipse AI

Canonical: https://www.capterra.co.nz/compare/32728/1033058/surveymonkey/vs/eclipse-ai

> Detailed comparison between SurveyMonkey and Eclipse AI. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | Eclipse AI |
| **Overall rating** | 4.6/5 | 4.0/5 |
| **Total Reviews** | 10427 | 2 |
| **Starting Price** | US$30.00 | US$0.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### Eclipse AI

Designed for businesses that want to unify their voice of customer, analyse it and act on it.

## Key features

### SurveyMonkey

- Autofill
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Visualisation
- Drag & Drop
- Feedback Management
- Monitoring
- Multi-Channel Data Collection
- Multiple Question Types
- NPS Survey Structure
- Negative Feedback Management
- Performance Management
- Real-Time Data
- Reminders
- Reporting/Analytics
- Sentiment Analysis
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis

### Eclipse AI

- Customisable Templates
- Customizable Fields
- Dashboard
- Data Visualisation
- Drag & Drop
- Feedback Management
- Multi-Channel Data Collection
- NPS Survey Structure
- Negative Feedback Management
- Reporting/Analytics
- Sentiment Analysis
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis

## Links

- [View SurveyMonkey Profile](https://www.capterra.co.nz/software/32728/surveymonkey)
- [View Eclipse AI Profile](https://www.capterra.co.nz/software/1033058/eclipse-ai)
- [View Original Comparison](https://www.capterra.co.nz/compare/32728/1033058/surveymonkey/vs/eclipse-ai)

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