---
description: Compare iContact vs Zoho CRM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: iContact vs Zoho CRM Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [iContact \<span\>vs\</span\> Zoho CRM](https://www.capterra.co.nz/compare/31513/155928/icontact/vs/zoho-crm)

# Compare iContact vs Zoho CRM

Canonical: https://www.capterra.co.nz/compare/31513/155928/icontact/vs/zoho-crm

> Detailed comparison between iContact and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | iContact | Zoho CRM |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 603 | 6969 |
| **Starting Price** | US$14.00 | US$14.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### iContact

iContact is perfect for small businesses, entrepreneurs, marketers, agencies, \&amp; high-volume sender w/ 25k-500K subscribers. Nonprofits, EDUs, financial services, event mgrs, and many more love us\!

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

## Key features

### iContact

- A/B Testing
- API
- Activity Tracking
- Campaign Planning
- Channel Management
- Content Management
- Customisable Branding
- Customisable Templates
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Segmentation
- Social Media Integration
- Web Forms
- Workflow Management

### Zoho CRM

- A/B Testing
- API
- Activity Tracking
- Campaign Planning
- Channel Management
- Content Management
- Customisable Branding
- Customisable Templates
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Segmentation
- Social Media Integration
- Web Forms
- Workflow Management

## Links

- [View iContact Profile](https://www.capterra.co.nz/software/31513/icontact)
- [View Zoho CRM Profile](https://www.capterra.co.nz/software/155928/zoho-crm)
- [View Original Comparison](https://www.capterra.co.nz/compare/31513/155928/icontact/vs/zoho-crm)

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