---
description: Compare ChatBeacon vs Text Request to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatBeacon vs Text Request Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [ChatBeacon \<span\>vs\</span\> Text Request](https://www.capterra.co.nz/compare/22021/167015/sightmax-chat/vs/text-request)

# Compare ChatBeacon vs Text Request

Canonical: https://www.capterra.co.nz/compare/22021/167015/sightmax-chat/vs/text-request

> Detailed comparison between ChatBeacon and Text Request. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ChatBeacon | Text Request |
| **Overall rating** | 1.0/5 | 4.6/5 |
| **Total Reviews** | 1 | 1193 |
| **Starting Price** | US$12.00 | US$59.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### ChatBeacon

Designed for retailers, eCommerce stores, banks, and credit unions.

### Text Request

Businesses that need a better way to connect with customers and employees.

## Key features

### ChatBeacon

- API
- Autoresponders
- Canned Responses
- Proactive Chat
- Real-time Consumer-facing Chat
- Transfers/Routing

### Text Request

- API
- Autoresponders
- Campaign Scheduling
- Canned Responses
- Customisable Templates
- Dashboard
- Live Chat
- Mobile Alerts
- Monitoring
- Polls/Voting
- Proactive Chat
- Real-Time Chat
- Real-Time Data
- Real-time Consumer-facing Chat
- Reminders
- Review Monitoring
- Scheduled Messaging
- Surveys & Feedback
- Video Conferencing

## Links

- [View ChatBeacon Profile](https://www.capterra.co.nz/software/22021/sightmax-chat)
- [View Text Request Profile](https://www.capterra.co.nz/software/167015/text-request)
- [View Original Comparison](https://www.capterra.co.nz/compare/22021/167015/sightmax-chat/vs/text-request)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ChatBeacon vs Text Request Comparison - Capterra New Zealand 2026","description":"Compare ChatBeacon vs Text Request to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.","url":"https://www.capterra.co.nz/compare/22021/167015/sightmax-chat/vs/text-request","about":[{"@id":"https://www.capterra.co.nz/software/22021/sightmax-chat#software"},{"@id":"https://www.capterra.co.nz/software/167015/text-request#software"}],"breadcrumb":{"@id":"https://www.capterra.co.nz/compare/22021/167015/sightmax-chat/vs/text-request#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.nz/compare/22021/167015/sightmax-chat/vs/text-request#webpage","isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"name":"ChatBeacon","description":"ChatBeacon is a live chat solution that enables real-time customer engagement via chat on websites and mobile apps. Features include customizable chat widgets, chat history, CRM integration, and AI-powered capabilities. The platform aims to improve customer satisfaction, boost sales, and build long-term customer relationships.","url":"https://www.capterra.co.nz/software/22021/sightmax-chat","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/22021/sightmax-chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":1.0,"bestRating":5,"ratingCount":1},"offers":{"price":"12","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"name":"Text Request","description":"Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive texts without losing voice capabilities.\nOur business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want.\nOur founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e0de1d73-7fe6-4e0e-b2cb-13d4fbf8d738.png","url":"https://www.capterra.co.nz/software/167015/text-request","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/167015/text-request#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1193},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"ChatBeacon vs Text Request","position":3,"item":"https://www.capterra.co.nz/compare/22021/167015/sightmax-chat/vs/text-request","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/compare/22021/167015/sightmax-chat/vs/text-request#breadcrumblist"}]}
</script>