---
description: Compare ChatBeacon vs Chatway to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatBeacon vs Chatway Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [ChatBeacon \<span\>vs\</span\> Chatway](https://www.capterra.co.nz/compare/22021/1056260/sightmax-chat/vs/chatway)

# Compare ChatBeacon vs Chatway

Canonical: https://www.capterra.co.nz/compare/22021/1056260/sightmax-chat/vs/chatway

> Detailed comparison between ChatBeacon and Chatway. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ChatBeacon | Chatway |
| **Overall rating** | 1.0/5 | 4.9/5 |
| **Total Reviews** | 1 | 77 |
| **Starting Price** | US$12.00 | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | - | Email/Help Desk, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | - |

## Best for

### ChatBeacon

Designed for retailers, eCommerce stores, banks, and credit unions.

### Chatway

Chatway is a live chat and AI chatbot tool that enables users to communicate, collaborate \&amp; automate customer support

## Key features

### ChatBeacon

- API
- Autoresponders
- CRM
- Canned Responses
- Customisable Branding
- Geotargeting
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Transfers/Routing

### Chatway

- Activity Dashboard
- Autoresponders
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Contact Management
- Customisable Branding
- Email Management
- File Sharing
- Geotargeting
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Offline Form
- Proactive Chat
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Transfers/Routing

## Links

- [View ChatBeacon Profile](https://www.capterra.co.nz/software/22021/sightmax-chat)
- [View Chatway Profile](https://www.capterra.co.nz/software/1056260/chatway)
- [View Original Comparison](https://www.capterra.co.nz/compare/22021/1056260/sightmax-chat/vs/chatway)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ChatBeacon vs Chatway Comparison - Capterra New Zealand 2026","description":"Compare ChatBeacon vs Chatway to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.","url":"https://www.capterra.co.nz/compare/22021/1056260/sightmax-chat/vs/chatway","about":[{"@id":"https://www.capterra.co.nz/software/22021/sightmax-chat#software"},{"@id":"https://www.capterra.co.nz/software/1056260/chatway#software"}],"breadcrumb":{"@id":"https://www.capterra.co.nz/compare/22021/1056260/sightmax-chat/vs/chatway#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.nz/compare/22021/1056260/sightmax-chat/vs/chatway#webpage","isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"name":"ChatBeacon","description":"ChatBeacon is a live chat solution that enables real-time customer engagement via chat on websites and mobile apps. Features include customizable chat widgets, chat history, CRM integration, and AI-powered capabilities. The platform aims to improve customer satisfaction, boost sales, and build long-term customer relationships.","url":"https://www.capterra.co.nz/software/22021/sightmax-chat","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/22021/sightmax-chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":1.0,"bestRating":5,"ratingCount":1},"offers":{"price":"12","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"name":"Chatway","description":"Chatway is a live chat app for websites that helps businesses support customers, answer questions, capture leads, and convert more visitors in real time. Add a customizable live chat widget to your website, manage all customer conversations from one shared inbox, and collaborate with your team across website chat, email, and social channels.\n\nChatway also includes an AI chatbot that can instantly answer common questions, reduce repetitive support work, qualify leads, and help customers get the information they need faster. With Chatway, you can assign chats, track conversation history, respond from desktop or mobile, and deliver fast, personalized support at every stage of the customer journey. Use Chatway to improve customer satisfaction, boost engagement, increase sales, and provide seamless live chat and AI-powered support from one platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0ed6c902-342a-446b-8951-c029a096194a.png","url":"https://www.capterra.co.nz/software/1056260/chatway","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/1056260/chatway#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":77},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"ChatBeacon vs Chatway","position":3,"item":"https://www.capterra.co.nz/compare/22021/1056260/sightmax-chat/vs/chatway","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/compare/22021/1056260/sightmax-chat/vs/chatway#breadcrumblist"}]}
</script>