---
description: Compare Squaretalk vs Dialpad Ai Contact Center to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Squaretalk vs Dialpad Ai Contact Center Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [Squaretalk \<span\>vs\</span\> Dialpad Ai Contact Center](https://www.capterra.co.nz/compare/219046/1000762/squaretalk-matrix/vs/dialpad-contact-center)

# Compare Squaretalk vs Dialpad Ai Contact Center

Canonical: https://www.capterra.co.nz/compare/219046/1000762/squaretalk-matrix/vs/dialpad-contact-center

> Detailed comparison between Squaretalk and Dialpad Ai Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Squaretalk | Dialpad Ai Contact Center |
| **Overall rating** | 4.9/5 | - |
| **Total Reviews** | 102 | 0 |
| **Starting Price** | US$25.00 | US$80.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### Squaretalk

Squaretalk’s versatile software suits contact centers of all sizes. It’s perfect for BPOs, customer support units, high-velocity sales teams, telemarketers, insurance or financial institutions, etc.

### Dialpad Ai Contact Center

Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business.

## Key features

### Squaretalk

- AI/Machine Learning
- Automated Routing
- Automatic Call Distribution
- Call Centre Management
- Call Recording
- Call Routing
- Call Tracking
- Call Transcription
- Computer Telephony Integration
- Dashboard
- FCC Compliance
- For Sales Teams/Organizations
- Lead Management
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Sales Activity Management
- Scheduling
- Sentiment Analysis
- Workforce Management

### Dialpad Ai Contact Center

- AI/Machine Learning
- Automated Routing
- Automatic Call Distribution
- Call Centre Management
- Call Recording
- Call Routing
- Call Transcription
- Computer Telephony Integration
- Dashboard
- For Sales Teams/Organizations
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Sales Activity Management
- Scheduling
- Sentiment Analysis
- Workforce Management

## Links

- [View Squaretalk Profile](https://www.capterra.co.nz/software/219046/squaretalk-matrix)
- [View Dialpad Ai Contact Center Profile](https://www.capterra.co.nz/software/1000762/dialpad-contact-center)
- [View Original Comparison](https://www.capterra.co.nz/compare/219046/1000762/squaretalk-matrix/vs/dialpad-contact-center)

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