---
description: Compare Bigin by Zoho CRM vs Salesforce Customer360 to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bigin by Zoho CRM vs Salesforce Customer360 Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Small Business CRM Software](/directory/31583/small-business-crm/software) > [Bigin by Zoho CRM \<span\>vs\</span\> Salesforce Customer360](https://www.capterra.co.nz/compare/204998/1062021/bigin-by-zoho-crm/vs/salesforce-customer360)

# Compare Bigin by Zoho CRM vs Salesforce Customer360

Canonical: https://www.capterra.co.nz/compare/204998/1062021/bigin-by-zoho-crm/vs/salesforce-customer360

> Detailed comparison between Bigin by Zoho CRM and Salesforce Customer360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bigin by Zoho CRM | Salesforce Customer360 |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 724 | 48 |
| **Starting Price** | US$1.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### Bigin by Zoho CRM

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

### Salesforce Customer360

\-

## Key features

### Bigin by Zoho CRM

- Activity Dashboard
- Activity Tracking
- CRM
- Campaign Management
- Collaboration Tools
- Communication Management
- Contact Management
- Customer Journey Mapping
- Data Security
- Lead Capture
- Lead Management
- Marketing Automation
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Sales Reports
- Workflow Management

### Salesforce Customer360

- Activity Dashboard
- Activity Tracking
- CRM
- Campaign Management
- Collaboration Tools
- Communication Management
- Contact Management
- Customer Journey Mapping
- Data Security
- Lead Capture
- Lead Management
- Marketing Automation
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Sales Reports
- Workflow Management

## Links

- [View Bigin by Zoho CRM Profile](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm)
- [View Salesforce Customer360 Profile](https://www.capterra.co.nz/software/1062021/salesforce-customer360)
- [View Original Comparison](https://www.capterra.co.nz/compare/204998/1062021/bigin-by-zoho-crm/vs/salesforce-customer360)

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