---
description: Compare CEEP vs Wati to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CEEP vs Wati Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [CEEP \<span\>vs\</span\> Wati](https://www.capterra.co.nz/compare/197704/204314/ceep/vs/wati)

# Compare CEEP vs Wati

Canonical: https://www.capterra.co.nz/compare/197704/204314/ceep/vs/wati

> Detailed comparison between CEEP and Wati. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CEEP | Wati |
| **Overall rating** | - | 4.6/5 |
| **Total Reviews** | 0 | 202 |
| **Starting Price** | US$1,000.00 | US$59.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### CEEP

CEEP is used by banks, insurance companies, brokerage firms, wealth management firms, financial service providers, hospitals, and trading organizations.

### Wati

End-to-end WhatsApp API solution for mid-market \&amp; enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.

## Key features

### CEEP

- Activity Tracking
- Communication Management
- Content Management
- Customer Experience Management
- Engagement Tracking
- Live Chat
- Multi-Channel Communication
- Reporting/Analytics

### Wati

- AI/Machine Learning
- API
- CRM
- Chat/Messaging
- Communication Management
- Customer Communication
- Customer Database
- Customer Experience Management
- Customer Service Analytics
- Dashboard
- Lead Management
- Live Chat
- Natural Language Processing
- Reporting/Analytics
- Segmentation
- Support Ticket Management

## Links

- [View CEEP Profile](https://www.capterra.co.nz/software/197704/ceep)
- [View Wati Profile](https://www.capterra.co.nz/software/204314/wati)
- [View Original Comparison](https://www.capterra.co.nz/compare/197704/204314/ceep/vs/wati)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"CEEP vs Wati Comparison - Capterra New Zealand 2026","description":"Compare CEEP vs Wati to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.","url":"https://www.capterra.co.nz/compare/197704/204314/ceep/vs/wati","about":[{"@id":"https://www.capterra.co.nz/software/197704/ceep#software"},{"@id":"https://www.capterra.co.nz/software/204314/wati#software"}],"breadcrumb":{"@id":"https://www.capterra.co.nz/compare/197704/204314/ceep/vs/wati#breadcrumblist"},"@id":"https://www.capterra.co.nz/compare/197704/204314/ceep/vs/wati#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"name":"CEEP","description":"CEEP is an omnichannel platform that provides unified customer experience solutions across digital channels. Patented by the USPTO, the system operates on a single source code that supports multiple touchpoints including web, mobile, tablet, ATM, kiosk, and messaging services.\n\nThe platform enables teams to create a consistent user experience across all interfaces, eliminating the learning curve when switching between channels. The system utilizes unified widgets and centralized control to maintain consistency in features and branding across all digital touchpoints. This architecture allows customers to begin transactions on one channel and complete them on another without disruption.\n\nCEEP handles the technical complexities of omnichannel integration, allowing businesses to concentrate on core operations. The patent-protected design enables organizations to deliver personalized engagement experiences while adapting to changing customer needs in the digital landscape.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a21214e4-babc-45ce-a05a-83c3ea03b806.png","url":"https://www.capterra.co.nz/software/197704/ceep","@id":"https://www.capterra.co.nz/software/197704/ceep#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"1000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Wati","description":"Started as WhatsApp team inbox in 2020, Wati has evolved into a full revenue orchestration system beyond one platform. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support, all inside WhatsApp and connected messaging channels.\n\nTrusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.\nProudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognized as a Premium Partner of Meta and Google.\n\nUnlock Revenue Growth with Wati, your AI co-pilot.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/95b17574-167d-45a4-88f9-ab69dd5a64c6.png","url":"https://www.capterra.co.nz/software/204314/wati","@id":"https://www.capterra.co.nz/software/204314/wati#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":202},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.nz/compare/197704/204314/ceep/vs/wati#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"CEEP vs Wati","position":3,"item":"https://www.capterra.co.nz/compare/197704/204314/ceep/vs/wati","@type":"ListItem"}]}]}
</script>