---
description: Compare Dialpad vs 800.com to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dialpad vs 800.com Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Dialpad \<span\>vs\</span\> 800.com](https://www.capterra.co.nz/compare/190976/208208/dialpad-sell/vs/800-com)

# Compare Dialpad vs 800.com

Canonical: https://www.capterra.co.nz/compare/190976/208208/dialpad-sell/vs/800-com

> Detailed comparison between Dialpad and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dialpad | 800.com |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 562 | 313 |
| **Starting Price** | US$27.00 | US$149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### Dialpad

Any size sales organization looking to drive rep efficiency and speed up ramp times.

### 800.com

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

## Key features

### Dialpad

- API
- Archiving & Retention
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking Metrics
- Call Transfer
- Caller ID
- Fax Management
- Live Chat
- Mobile Access
- On-Demand Recording
- Online Voice Transmission
- Recording
- Voice Mail
- Voicemail Transcription

### 800.com

- API
- Archiving & Retention
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking Metrics
- Call Transfer
- Caller ID
- Fax Management
- Live Chat
- Mobile Access
- On-Demand Recording
- Online Voice Transmission
- Recording
- Voice Mail
- Voicemail Transcription

## Links

- [View Dialpad Profile](https://www.capterra.co.nz/software/190976/dialpad-sell)
- [View 800.com Profile](https://www.capterra.co.nz/software/208208/800-com)
- [View Original Comparison](https://www.capterra.co.nz/compare/190976/208208/dialpad-sell/vs/800-com)

-----

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