CallWatchPro vs CDR Call Reporting for Cisco

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Overall

(0 reviews)
  • Ease of Use
  • Features & Functionality
  • Customer Service
  • Value for Money
  • Ease of Use
    4.9/5
  • Features & Functionality
    5/5
  • Customer Service
    5/5
  • Value for Money
    5/5
Big enterprises with corporate telephony systems, who has a big volume of calls beyond contact centres, when customers call directly to managers. Usually they are banks, insurance, medical centres etc
Organizations of all sizes in health care, government (city, state & federal), education, energy, finance, legal, and high-tech have implemented Variphy Call Analytics.
9/9
  • By-Extension Reporting
  • Call Duration
  • Call Monitoring
  • Call Volume
  • Caller Identification
  • Inbound Reporting
  • Outbound Reporting
  • Unattended Call Management
  • Who Answered Log
8/9
  • By-Extension Reporting
  • Call Duration
  • Call Monitoring
  • Call Volume
  • Caller Identification
  • Inbound Reporting
  • Outbound Reporting
  • Unattended Call Management
  • Who Answered Log

Web/Installed

Mobile

Web/Installed

Mobile

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Business Hours
  • Online
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  • Online

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