17 years helping New Zealand businesses
choose better software

CloudTalk vs Zoom Phone

Zoom Phone

by Zoom Video Communications

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US$34.00/month
US$10.00/month

Overall

4.4 (263)

Overall

4.5 (212)
CloudTalk is the perfect phone system for mid-sized companies looking to grow. Typically, it's used in sales for outbound calls and in customer service for inbound calls.
Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises.
10/10
  • API
  • Access Controls/Permissions
  • Call Logging
  • Call Screening
  • Employee Directory
  • Queue Management
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Voicemail Transcription
10/10
  • API
  • Access Controls/Permissions
  • Call Logging
  • Call Screening
  • Employee Directory
  • Queue Management
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Voicemail Transcription
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat