---
description: Compare Aivo vs Smith.ai to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Aivo vs Smith.ai Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Aivo \<span\>vs\</span\> Smith.ai](https://www.capterra.co.nz/compare/180934/181278/aivo/vs/smith-ai-live-website-chat)

# Compare Aivo vs Smith.ai

Canonical: https://www.capterra.co.nz/compare/180934/181278/aivo/vs/smith-ai-live-website-chat

> Detailed comparison between Aivo and Smith.ai. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Aivo | Smith.ai |
| **Overall rating** | - | 4.8/5 |
| **Total Reviews** | 0 | 29 |
| **Starting Price** | US$240.00 | US$95.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Aivo

AgentBot is an automatic customer support solution that uses AI to understand and solve customers needs in real time.&#10;Ideal for companies that have a great deal of customers contact.

### Smith.ai

Smith.ai is most useful for growing businesses who need help answering calls. 24/7 AI Receptionist and professional human agents capture, screen, \&amp; book leads to convert new clients\!

## Key features

### Aivo

- Autoresponders
- Chat/Messaging
- Chatbot
- Content Management
- For Sales Teams/Organizations
- Live Chat
- Machine Learning
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- On-Demand Communications
- Personalisation
- Predictive Analytics
- Process/Workflow Automation
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Speech Recognition
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### Smith.ai

- Autoresponders
- Chat/Messaging
- Chatbot
- Content Management
- For Sales Teams/Organizations
- Live Chat
- Machine Learning
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- On-Demand Communications
- Personalisation
- Predictive Analytics
- Process/Workflow Automation
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Speech Recognition
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Aivo Profile](https://www.capterra.co.nz/software/180934/aivo)
- [View Smith.ai Profile](https://www.capterra.co.nz/software/181278/smith-ai-live-website-chat)
- [View Original Comparison](https://www.capterra.co.nz/compare/180934/181278/aivo/vs/smith-ai-live-website-chat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Aivo vs Smith.ai Comparison - Capterra New Zealand 2026","description":"Compare Aivo vs Smith.ai to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.","url":"https://www.capterra.co.nz/compare/180934/181278/aivo/vs/smith-ai-live-website-chat","about":[{"@id":"https://www.capterra.co.nz/software/180934/aivo#software"},{"@id":"https://www.capterra.co.nz/software/181278/smith-ai-live-website-chat#software"}],"breadcrumb":{"@id":"https://www.capterra.co.nz/compare/180934/181278/aivo/vs/smith-ai-live-website-chat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.nz/compare/180934/181278/aivo/vs/smith-ai-live-website-chat#webpage","isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"name":"Aivo","description":"Transform your Customer Service with Artificial Intelligence.\n\n&gt; AgentBot is a comprehensive solution (end-to-end) to automate conversations with artificial intelligence.\n\n&gt; State-of-the-art Live Chat solution with support to agents with artificial intelligence.\n\nAivo Quick Onboarding:\n- Conversational bot within 72 hours across all channels\n- Live Chat for free for 3 months\n- Knowledge Manager for non-techies\n- Advanced reporting","url":"https://www.capterra.co.nz/software/180934/aivo","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/180934/aivo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"offers":{"price":"240","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Smith.ai","description":"Smith.ai is a sophisticated AI-powered call handling platform that blends advanced voice AI with professional live agents to ensure no call goes unanswered. Designed for growing businesses, Smith.ai delivers 24/7 high-quality call answering, intake, and lead capture through its AI Receptionist and Virtual Receptionist services. With natural, conversational AI, seamless human handoff, and deep CRM integrations, Smith.ai customizes every client experience to drive growth and improve satisfaction. Backed by 500+ trained human receptionists and a world-class success team, Smith.ai has handled over 10 million calls with 99.95% uptime.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d934d9ca-ccf9-41b3-9388-c5c802a11504.jpeg","url":"https://www.capterra.co.nz/software/181278/smith-ai-live-website-chat","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/181278/smith-ai-live-website-chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":29},"offers":{"price":"95","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"Aivo vs Smith.ai","position":3,"item":"https://www.capterra.co.nz/compare/180934/181278/aivo/vs/smith-ai-live-website-chat","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/compare/180934/181278/aivo/vs/smith-ai-live-website-chat#breadcrumblist"}]}
</script>