---
description: Compare Kore vs Glassix to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kore vs Glassix Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/34135/ai-sales-assistant/software) > [Kore \<span\>vs\</span\> Glassix](https://www.capterra.co.nz/compare/180874/1052241/kore-ai-bots-platform/vs/glassix)

# Compare Kore vs Glassix

Canonical: https://www.capterra.co.nz/compare/180874/1052241/kore-ai-bots-platform/vs/glassix

> Detailed comparison between Kore and Glassix. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Kore | Glassix |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 17 | 103 |
| **Starting Price** | US$500.00 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars |

## Best for

### Kore

Kore.ai accelerates AI value and control with comprehensive AI offerings for work, process and service coupled with an agent platform and no-code tools.

### Glassix

USA&#10;Canada&#10;United Kingdom&#10;Europe&#10;LATAM&#10;GCC

## Key features

### Kore

- AI/Machine Learning
- API
- Chatbot
- Code-free Development
- Contextual Guidance
- Intent Recognition
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Personalisation
- Pre-Configured Bot
- Reporting/Analytics
- Sales Activity Management

### Glassix

- AI/Machine Learning
- API
- Chatbot
- Code-free Development
- Configurable Workflow
- Contextual Guidance
- Intent Recognition
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Performance Management
- Personalisation
- Pre-Configured Bot
- Real-Time Data
- Reporting/Analytics
- Support Ticket Management
- Transfers/Routing

## Links

- [View Kore Profile](https://www.capterra.co.nz/software/180874/kore-ai-bots-platform)
- [View Glassix Profile](https://www.capterra.co.nz/software/1052241/glassix)
- [View Original Comparison](https://www.capterra.co.nz/compare/180874/1052241/kore-ai-bots-platform/vs/glassix)

-----

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