17 years helping New Zealand businesses
choose better software
Ideta vs Botgate
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
€29.00/month
€29.00/month
Ratings
Best for
We serve companies that want to leverage conversational AI without all the usual hassle. The use cases are very varied, from HR to IT and marketing. Imagination is the limit.
B2B & B2C businesses across the globe
Features
- API
- Canned Responses
- Customisable Branding
- File Sharing
- Live Chat
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Transcripts/Chat History
- Transfers/Routing
- API
- Canned Responses
- Customisable Branding
- File Sharing
- Live Chat
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Transcripts/Chat History
- Transfers/Routing
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
