---
description: Compare Deepser vs HaloITSM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
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title: Deepser vs HaloITSM Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Deepser \<span\>vs\</span\> HaloITSM](https://www.capterra.co.nz/compare/178946/200140/deepser/vs/haloitsm)

# Compare Deepser vs HaloITSM

Canonical: https://www.capterra.co.nz/compare/178946/200140/deepser/vs/haloitsm

> Detailed comparison between Deepser and HaloITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Deepser | HaloITSM |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 56 | 43 |
| **Starting Price** | US$35.00 | £45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Deepser

Deepser is the only 100% italian Service Management platform, designed to unify services and elevate operational performance through a modular, highly customizable ecosystem.

### HaloITSM

Suited to organizations of all sizes and from any industry, looking for an intuitive ITIL-aligned solution designed to drive automation with extensive AI capabilities and a customer-driven roadmap.

## Key features

### Deepser

- API
- Activity Tracking
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customer Database
- Customisable Templates
- Email Management
- Event Logs
- Help Desk Management
- License Management
- Live Chat
- Monitoring
- Project Management
- Real-Time Chat
- Reminders
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### HaloITSM

- API
- Activity Tracking
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customer Database
- Customisable Templates
- Email Management
- Event Logs
- Help Desk Management
- License Management
- Live Chat
- Monitoring
- Project Management
- Real-Time Chat
- Reminders
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Deepser Profile](https://www.capterra.co.nz/software/178946/deepser)
- [View HaloITSM Profile](https://www.capterra.co.nz/software/200140/haloitsm)
- [View Original Comparison](https://www.capterra.co.nz/compare/178946/200140/deepser/vs/haloitsm)

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