---
description: Compare EngageBay CRM vs Roundesk to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
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title: EngageBay CRM vs Roundesk Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Insurance Agency Software](/directory/20035/insurance-agency/software) > [EngageBay CRM \<span\>vs\</span\> Roundesk](https://www.capterra.co.nz/compare/178819/220154/engagebay-marketing/vs/roundesk)

# Compare EngageBay CRM vs Roundesk

Canonical: https://www.capterra.co.nz/compare/178819/220154/engagebay-marketing/vs/roundesk

> Detailed comparison between EngageBay CRM and Roundesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | EngageBay CRM | Roundesk |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 907 | 0 |
| **Starting Price** | US$14.99 | €25.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### EngageBay CRM

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

### Roundesk

Geography: France \&amp; all Francophone Countries&#10;Call center&#10;PME/PMI/Entreprise&#10;Assurance&#10;Agences de voyages&#10;Voyance&#10;e-commerce &#10;....etc.

## Key features

### EngageBay CRM

- CRM
- Calendar Sync
- Calendar/Reminder System
- Channel Management
- Computer Telephony Integration
- Customisable Templates
- Deal Management
- Document Storage
- Email Management
- Email Monitoring
- Forecasting
- Internal Chat Integration
- Lead Management
- Reporting & Statistics
- Sales Activity Management
- Sales Forecasting
- Sales Pipeline Management
- Sales Trend Analysis
- Social Media Integration
- Task Tagging

### Roundesk

- CRM
- Calendar Sync
- Calendar/Reminder System
- Customisable Templates
- Document Storage
- Email Management
- Forecasting
- Internal Chat Integration
- Reporting & Statistics
- Sales Forecasting
- Sales Pipeline Management
- Sales Trend Analysis
- Social Media Integration

## Links

- [View EngageBay CRM Profile](https://www.capterra.co.nz/software/178819/engagebay-marketing)
- [View Roundesk Profile](https://www.capterra.co.nz/software/220154/roundesk)
- [View Original Comparison](https://www.capterra.co.nz/compare/178819/220154/engagebay-marketing/vs/roundesk)

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