---
description: Compare Lyssna vs Userpilot to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lyssna vs Userpilot Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [User Testing Software](/directory/32295/user-testing/software) > [Lyssna \<span\>vs\</span\> Userpilot](https://www.capterra.co.nz/compare/178766/179187/usabilityhub/vs/userpilot)

# Compare Lyssna vs Userpilot

Canonical: https://www.capterra.co.nz/compare/178766/179187/usabilityhub/vs/userpilot

> Detailed comparison between Lyssna and Userpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lyssna | Userpilot |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 86 | 57 |
| **Starting Price** | US$0.00 | US$249.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Lyssna

Designed for brands of all sizes, Lyssna is used by designers, marketers, researchers, and product leaders to gain valuable insights and improve customer experiences.

### Userpilot

Product, UX, Product Marketing and Customer Success teams.

## Key features

### Lyssna

- A/B Testing
- Behaviour Tracking
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Drag & Drop
- For Websites
- Multi-Language
- Performance Metrics
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Third-Party Integrations
- Usability Testing
- User Management
- User Research Analysis
- Visual Analytics

### Userpilot

- A/B Testing
- Behaviour Tracking
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Drag & Drop
- For Websites
- Multi-Language
- Performance Metrics
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Third-Party Integrations
- Usability Testing
- User Management
- User Research Analysis
- Visual Analytics

## Links

- [View Lyssna Profile](https://www.capterra.co.nz/software/178766/usabilityhub)
- [View Userpilot Profile](https://www.capterra.co.nz/software/179187/userpilot)
- [View Original Comparison](https://www.capterra.co.nz/compare/178766/179187/usabilityhub/vs/userpilot)

-----

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