---
description: Compare SmartGov vs Civic Review to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartGov vs Civic Review Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Government Software](/directory/20048/government/software) > [SmartGov \<span\>vs\</span\> Civic Review](https://www.capterra.co.nz/compare/178309/1074796/smartgov/vs/Civic-Review)

# Compare SmartGov vs Civic Review

Canonical: https://www.capterra.co.nz/compare/178309/1074796/smartgov/vs/Civic-Review

> Detailed comparison between SmartGov and Civic Review. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SmartGov | Civic Review |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 57 | 16 |
| **Starting Price** | US$1.00 | US$5,400.00 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SmartGov

City, County and State Governments.

### Civic Review

Civic Review is designed specifically for local government organizations including cities, counties, special service districts, or any other municipality.

## Key features

### SmartGov

- Automated Routing
- Building Permits
- Business License
- Case Management
- Code Enforcement
- Customer Database
- Customer Portal
- Dispatch Management
- Document Management
- Failed Inspection Tracking
- Inspection Management
- Mobile Access
- Monitoring
- Online Applications
- Online Payments
- Renewal Management
- Status Tracking
- Violation Tracking

### Civic Review

- API
- Automated Routing
- Building Permits
- Business License
- Case Management
- Code Enforcement
- Customer Portal
- Document Management
- Inspection Management
- Mobile Access
- Online Applications
- Online Payments
- Renewal Management
- Scheduling
- Status Tracking

## Links

- [View SmartGov Profile](https://www.capterra.co.nz/software/178309/smartgov)
- [View Civic Review Profile](https://www.capterra.co.nz/software/1074796/Civic-Review)
- [View Original Comparison](https://www.capterra.co.nz/compare/178309/1074796/smartgov/vs/Civic-Review)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SmartGov vs Civic Review Comparison - Capterra New Zealand 2026","description":"Compare SmartGov vs Civic Review to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.","url":"https://www.capterra.co.nz/compare/178309/1074796/smartgov/vs/Civic-Review","about":[{"@id":"https://www.capterra.co.nz/software/178309/smartgov#software"},{"@id":"https://www.capterra.co.nz/software/1074796/Civic-Review#software"}],"breadcrumb":{"@id":"https://www.capterra.co.nz/compare/178309/1074796/smartgov/vs/Civic-Review#breadcrumblist"},"@id":"https://www.capterra.co.nz/compare/178309/1074796/smartgov/vs/Civic-Review#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.capterra.co.nz/#website"}},{"name":"SmartGov","description":"SmartGov, a configurable cloud-based licensing and permitting solution for local and state jurisdictions, promotes operational efficiency, reduced processing times and increased confidence from citizens and applicants.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2ea9b721-10d9-4a2e-9dd3-3bddc2e608ef.jpeg","url":"https://www.capterra.co.nz/software/178309/smartgov","@id":"https://www.capterra.co.nz/software/178309/smartgov#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":57},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Civic Review","description":"Civic Review is your local government’s knight in shining armor, helping you defeat piles of paperwork and streamline permitting processes. \n\nMore than 50 municipalities depend on our easy-to-use government permitting and licensing software to manage processes like building permits, inspections, business licenses, planning and zoning permits, special event permits, and more.\n\nInstead of getting stuck inside rigid modules, customize any workflow how YOU want. Use features like online applicant portals, inspections, automated renewals, and online payment.\n\nWhy choose Civic Review: 1) No modules! Use Civic Review however you want, for all kinds of applications. 2) Inspection tracking that works offline. 3) Never forget to re-inspect anything. 4) Automate 95% of your licensing renewal work. 5) Reduce plan review turnaround time.\n\nWant to hear more? Chat with us to see how Civic Review can help.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e4692f74-b7ea-4f2a-92c4-08f87be9d7d0.webp","url":"https://www.capterra.co.nz/software/1074796/Civic-Review","@id":"https://www.capterra.co.nz/software/1074796/Civic-Review#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":16},"offers":{"price":"5400","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.nz/compare/178309/1074796/smartgov/vs/Civic-Review#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Government Software","position":2,"item":"/directory/20048/government/software","@type":"ListItem"},{"name":"SmartGov vs Civic Review","position":3,"item":"https://www.capterra.co.nz/compare/178309/1074796/smartgov/vs/Civic-Review","@type":"ListItem"}]}]}
</script>