---
description: Compare Supremo Remote Desktop vs HaloITSM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Supremo Remote Desktop vs HaloITSM Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Remote Desktop Software](/directory/31955/remote-desktop/software) > [Supremo Remote Desktop \<span\>vs\</span\> HaloITSM](https://www.capterra.co.nz/compare/177094/200140/supremo-remote-desktop/vs/haloitsm)

# Compare Supremo Remote Desktop vs HaloITSM

Canonical: https://www.capterra.co.nz/compare/177094/200140/supremo-remote-desktop/vs/haloitsm

> Detailed comparison between Supremo Remote Desktop and HaloITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Supremo Remote Desktop | HaloITSM |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 447 | 43 |
| **Starting Price** | US$199.00 | £45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Supremo Remote Desktop

Remote assistance, IT professionals, System administrators, Tech Support, Tech Assistance Service, Customer service, IT support, Help Desk, Demo, Remote work, Remote desktop, Remote access, MSP

### HaloITSM

Suited to organizations of all sizes and from any industry, looking for an intuitive ITIL-aligned solution designed to drive automation with extensive AI capabilities and a customer-driven roadmap.

## Key features

### Supremo Remote Desktop

- Access Controls/Permissions
- Activity Dashboard
- Chat/Messaging
- Customisable Branding
- Data Import/Export
- Drag & Drop
- Issue Management
- Knowledge Base Management
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Third-Party Integrations
- Ticket Management

### HaloITSM

- Access Controls/Permissions
- Activity Dashboard
- Chat/Messaging
- Customisable Branding
- Data Import/Export
- Drag & Drop
- Issue Management
- Knowledge Base Management
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Third-Party Integrations
- Ticket Management

## Links

- [View Supremo Remote Desktop Profile](https://www.capterra.co.nz/software/177094/supremo-remote-desktop)
- [View HaloITSM Profile](https://www.capterra.co.nz/software/200140/haloitsm)
- [View Original Comparison](https://www.capterra.co.nz/compare/177094/200140/supremo-remote-desktop/vs/haloitsm)

-----

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