---
description: Compare Document360 vs HubSpot Service Hub to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Document360 vs HubSpot Service Hub Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [IT Documentation Software](/directory/33755/it-documentation/software) > [Document360 \<span\>vs\</span\> HubSpot Service Hub](https://www.capterra.co.nz/compare/177031/182476/document360/vs/hubspot-service-hub)

# Compare Document360 vs HubSpot Service Hub

Canonical: https://www.capterra.co.nz/compare/177031/182476/document360/vs/hubspot-service-hub

> Detailed comparison between Document360 and HubSpot Service Hub. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Document360 | HubSpot Service Hub |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 290 | 187 |
| **Starting Price** | - | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Document360

Document360 is suitable for businesses of all sizes and across all industries - IT, SaaS, Finances, Education, Healthcare, Legal, and more.&#10;&#10;Trusted by 100k+ users across the globe.

### HubSpot Service Hub

Customer support departments, marketing teams, sales teams, content creators, and operations teams.

## Key features

### Document360

- API
- Access Controls/Permissions
- Activity Dashboard
- Collaboration Tools
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Dashboard
- Document Storage
- Feedback Management
- Knowledge Base Management
- Knowledge Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Templates
- Workflow Management

### HubSpot Service Hub

- API
- Access Controls/Permissions
- Activity Dashboard
- Collaboration Tools
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Dashboard
- Document Storage
- Feedback Management
- Knowledge Base Management
- Knowledge Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Templates
- Workflow Management

## Links

- [View Document360 Profile](https://www.capterra.co.nz/software/177031/document360)
- [View HubSpot Service Hub Profile](https://www.capterra.co.nz/software/182476/hubspot-service-hub)
- [View Original Comparison](https://www.capterra.co.nz/compare/177031/182476/document360/vs/hubspot-service-hub)

-----

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