---
description: Compare Nextiva vs Google Voice to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nextiva vs Google Voice Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Nextiva \<span\>vs\</span\> Google Voice](https://www.capterra.co.nz/compare/175788/210592/nextiva/vs/voice)

# Compare Nextiva vs Google Voice

Canonical: https://www.capterra.co.nz/compare/175788/210592/nextiva/vs/voice

> Detailed comparison between Nextiva and Google Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | Google Voice |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 914 | 716 |
| **Starting Price** | US$25.00 | US$10.00 |
| **Free Trial** | No | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | FAQs/Forum |
| **Training** | Videos | - |

## Best for

### Nextiva

Businesses of any size who want to better connect with their customers.

### Google Voice

\-

## Key features

### Nextiva

- Auto-Dialer
- Automatic Call Distribution
- Call Centre Management
- Call Conferencing
- Call Screening
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Management
- Customisable Templates
- For Cloud Phone Systems
- Monitoring
- Online Voice Transmission
- Performance Management
- Ring Groups
- Transfers/Routing
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription

### Google Voice

- Call Centre Management
- Call Conferencing
- Call Screening
- Contact Management
- For Cloud Phone Systems
- Online Voice Transmission
- Ring Groups
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription

## Links

- [View Nextiva Profile](https://www.capterra.co.nz/software/175788/nextiva)
- [View Google Voice Profile](https://www.capterra.co.nz/software/210592/voice)
- [View Original Comparison](https://www.capterra.co.nz/compare/175788/210592/nextiva/vs/voice)

-----

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