---
description: Compare Nextiva vs TextFree to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nextiva vs TextFree Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Nextiva \<span\>vs\</span\> TextFree](https://www.capterra.co.nz/compare/175788/203592/nextiva/vs/textfree)

# Compare Nextiva vs TextFree

Canonical: https://www.capterra.co.nz/compare/175788/203592/nextiva/vs/textfree

> Detailed comparison between Nextiva and TextFree. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | TextFree |
| **Overall rating** | 4.6/5 | 4.1/5 |
| **Total Reviews** | 914 | 50 |
| **Starting Price** | US$25.00 | US$9.99 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Videos | Documentation |

## Best for

### Nextiva

Businesses of any size who want to better connect with their customers.

### TextFree

TextFree is an SMS marketing solution for small to large businesses.

## Key features

### Nextiva

- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Recording
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Customisable Templates
- Monitoring
- Multi-User Collaboration
- Online Voice Transmission
- Performance Management
- Reporting/Analytics
- Survey/Poll Management
- Transfers/Routing
- Video Conferencing
- Virtual Extensions
- Voice Mail

### TextFree

- Activity Dashboard
- Alerts/Notifications
- Call Recording
- Chat/Messaging
- Contact Management
- Online Voice Transmission
- Reporting/Analytics
- Voice Mail

## Links

- [View Nextiva Profile](https://www.capterra.co.nz/software/175788/nextiva)
- [View TextFree Profile](https://www.capterra.co.nz/software/203592/textfree)
- [View Original Comparison](https://www.capterra.co.nz/compare/175788/203592/nextiva/vs/textfree)

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