Orep vs Swell CX

Best for

Who Uses This Software?

Not provided by vendor
Swell focuses on helping businesses with physical locations. Many customers using Swell are in Healthcare, Retail, Service and Hospitality Industries.
Pricing

Starting Price

N/A
N/A

Free Trial

  • Yes

Free Version

  • No

Details

Not provided by vendor
Not provided by vendor
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • 360 Degree Feedback
  • Analytics
  • Campaign Management
  • Customer Segmentation
  • Dashboard
  • Feedback Collection
  • Feedback Management
  • Gamification
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • 360 Degree Feedback
  • Analytics
  • Campaign Management
  • Customer Segmentation
  • Dashboard
  • Feedback Collection
  • Feedback Management
  • Gamification
  • Multi-Channel Data Collection
  • Negative Feedback Management
Ratings

Overall

4.9 / 5

Ease of Use

4.9 / 5

Customer Service

4.8 / 5

Features & Functionality

4.8 / 5

Value for Money

4.8 / 5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars