---
description: Compare Ooma Office vs Nextiva to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ooma Office vs Nextiva Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Cloud Communication Platforms](/directory/31362/cloud-communication-platform/software) > [Ooma Office \<span\>vs\</span\> Nextiva](https://www.capterra.co.nz/compare/174109/175788/ooma-office/vs/nextiva)

# Compare Ooma Office vs Nextiva

Canonical: https://www.capterra.co.nz/compare/174109/175788/ooma-office/vs/nextiva

> Detailed comparison between Ooma Office and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Ooma Office | Nextiva |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 248 | 914 |
| **Starting Price** | US$19.95 | US$25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | Webinars, Documentation, Videos | Videos |

## Best for

### Ooma Office

Ooma Office is a flexible cloud solution suitable for businesses of all sizes in industries.

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### Ooma Office

- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Chat/Messaging
- Employee Directory
- Fax Management
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- SIP Trunking
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Virtual Voicemail
- Voicemail Transcription

### Nextiva

- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Chat/Messaging
- Employee Directory
- Fax Management
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- SIP Trunking
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Virtual Voicemail
- Voicemail Transcription

## Links

- [View Ooma Office Profile](https://www.capterra.co.nz/software/174109/ooma-office)
- [View Nextiva Profile](https://www.capterra.co.nz/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.co.nz/compare/174109/175788/ooma-office/vs/nextiva)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Ooma Office vs Nextiva Comparison - Capterra New Zealand 2026","description":"Compare Ooma Office vs Nextiva to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.","url":"https://www.capterra.co.nz/compare/174109/175788/ooma-office/vs/nextiva","about":[{"@id":"https://www.capterra.co.nz/software/174109/ooma-office#software"},{"@id":"https://www.capterra.co.nz/software/175788/nextiva#software"}],"breadcrumb":{"@id":"https://www.capterra.co.nz/compare/174109/175788/ooma-office/vs/nextiva#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.nz/compare/174109/175788/ooma-office/vs/nextiva#webpage","isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"name":"Ooma Office","description":"Ooma Office, ideal for any business big or small, is a cloud VoIP solution that enables organizations to stay connected with employees and customers. Benefit from 35+ telephony capabilities, mobile apps, virtual receptionists, and more with a simple setup, wherever you are.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b6f6abcd-949f-4438-9428-82e9a3c98021.png","url":"https://www.capterra.co.nz/software/174109/ooma-office","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/174109/ooma-office#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":248},"offers":{"price":"19.95","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Nextiva","description":"Nextiva is an AI-powered unified customer experience management (CXM) platform that consolidates all customer interactions into a single system. It delivers personalized experiences by integrating voice, video, chat, social media, email, and other channels. Nextiva's customer journey orchestration provides real-time insights, enabling the automation of key workflows. Its open architecture and workflow engine, powered by AI, allow businesses to future-proof their customer experience. \n\nNextiva's AI and automation capabilities are easy to deploy, quick to scale, and can be optimized to drive value. The platform includes workforce engagement tools that simplify agent management, reduce fatigue, and increase retention, connecting customer-facing employees with back-office teams to boost productivity. Businesses can engage customers across any channel, reduce costs, and maximize technology investments through Nextiva's consolidated, integrated, and customizable solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff1e4693-12da-4528-b2d0-5c234878d84b.png","url":"https://www.capterra.co.nz/software/175788/nextiva","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/175788/nextiva#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Cloud Communication Platforms","position":2,"item":"/directory/31362/cloud-communication-platform/software","@type":"ListItem"},{"name":"Ooma Office vs Nextiva","position":3,"item":"https://www.capterra.co.nz/compare/174109/175788/ooma-office/vs/nextiva","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/compare/174109/175788/ooma-office/vs/nextiva#breadcrumblist"}]}
</script>