---
description: Compare Swell vs Rating Captain to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Swell vs Rating Captain Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Swell \<span\>vs\</span\> Rating Captain](https://www.capterra.co.nz/compare/172802/1019186/swell/vs/rating-captain)

# Compare Swell vs Rating Captain

Canonical: https://www.capterra.co.nz/compare/172802/1019186/swell/vs/rating-captain

> Detailed comparison between Swell and Rating Captain. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Swell | Rating Captain |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 355 | 9 |
| **Starting Price** | - | US$80.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Videos |

## Best for

### Swell

Swell is built for healthcare and dental providers with anywhere from 1 to 1000+ locations. Other users are businesses with a physical presence that offer a reviewable service, including home services

### Rating Captain

Rating Captain caters to local and e-commerce businesses, large enterprises, SEO pros, and small shops for reviews and local SEO management.

## Key features

### Swell

- API
- CRM
- Chat/Messaging
- Communication Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Monitoring
- Multi-Location
- Real-Time Analytics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Visual Analytics

### Rating Captain

- API
- CRM
- Chat/Messaging
- Communication Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Monitoring
- Multi-Location
- Real-Time Analytics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Visual Analytics

## Links

- [View Swell Profile](https://www.capterra.co.nz/software/172802/swell)
- [View Rating Captain Profile](https://www.capterra.co.nz/software/1019186/rating-captain)
- [View Original Comparison](https://www.capterra.co.nz/compare/172802/1019186/swell/vs/rating-captain)

-----

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