---
description: Compare IT Glue vs Autotask PSA to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IT Glue vs Autotask PSA Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [IT Documentation Software](/directory/33755/it-documentation/software) > [IT Glue \<span\>vs\</span\> Autotask PSA](https://www.capterra.co.nz/compare/170401/1004024/itglue/vs/autotask-psa)

# Compare IT Glue vs Autotask PSA

Canonical: https://www.capterra.co.nz/compare/170401/1004024/itglue/vs/autotask-psa

> Detailed comparison between IT Glue and Autotask PSA. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | IT Glue | Autotask PSA |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 331 | 155 |
| **Starting Price** | US$29.00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### IT Glue

IT Glue is designed to help IT professionals document SOPs, passwords, assets, vendors, and users. Whether you're running an IT team or an MSP, IT Glue centralizes and standardizes your documentation.

### Autotask PSA

\-

## Key features

### IT Glue

- API
- Activity Tracking
- Asset Tracking
- Audit Trail
- CRM
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- IT Asset Tracking
- IT Reporting
- Issue Management
- Performance Metrics
- Real-Time Data
- Reminders
- Single Sign On
- Support Ticket Management
- Workflow Management

### Autotask PSA

- API
- Activity Tracking
- Asset Tracking
- Audit Trail
- CRM
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- IT Asset Tracking
- IT Reporting
- Issue Management
- Performance Metrics
- Real-Time Data
- Reminders
- Single Sign On
- Support Ticket Management
- Workflow Management

## Links

- [View IT Glue Profile](https://www.capterra.co.nz/software/170401/itglue)
- [View Autotask PSA Profile](https://www.capterra.co.nz/software/1004024/autotask-psa)
- [View Original Comparison](https://www.capterra.co.nz/compare/170401/1004024/itglue/vs/autotask-psa)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"IT Glue vs Autotask PSA Comparison - Capterra New Zealand 2026","description":"Compare IT Glue vs Autotask PSA to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.","url":"https://www.capterra.co.nz/compare/170401/1004024/itglue/vs/autotask-psa","about":[{"@id":"https://www.capterra.co.nz/software/170401/itglue#software"},{"@id":"https://www.capterra.co.nz/software/1004024/autotask-psa#software"}],"breadcrumb":{"@id":"https://www.capterra.co.nz/compare/170401/1004024/itglue/vs/autotask-psa#breadcrumblist"},"@id":"https://www.capterra.co.nz/compare/170401/1004024/itglue/vs/autotask-psa#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"name":"IT Glue","description":"IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Each piece of documentation can be linked to the others, making for a seamless experience where your team has everything they need at their fingertips, without toggling between multiple applications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/50f9c497-9836-4c35-8096-0aa9ba7cc4e3.png","url":"https://www.capterra.co.nz/software/170401/itglue","@id":"https://www.capterra.co.nz/software/170401/itglue#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":331},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Autotask PSA","description":"Autotask PSA is a secure, reliable and fully-featured cloud PSA helping MSPs and IT Service Providers run their IT managed services business. The modern and easy-to-use PSA's integrated modules include Service Desk, CRM/Contact Management, Document Management, Outsourcing, Project Management, Contract Administration, Time Tracking, Billing, Reporting and Business Analytics - to provide a singular view of the entire business and drive efficiency, accountability, insight, and profitability.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bb5f35bf-a093-4da5-8ab6-99dc3376f25e.jpeg","url":"https://www.capterra.co.nz/software/1004024/autotask-psa","@id":"https://www.capterra.co.nz/software/1004024/autotask-psa#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":155},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.nz/compare/170401/1004024/itglue/vs/autotask-psa#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Documentation Software","position":2,"item":"/directory/33755/it-documentation/software","@type":"ListItem"},{"name":"IT Glue vs Autotask PSA","position":3,"item":"https://www.capterra.co.nz/compare/170401/1004024/itglue/vs/autotask-psa","@type":"ListItem"}]}]}
</script>