---
description: Compare WinCall vs Call Record Analyzer to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: WinCall vs Call Record Analyzer Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [WinCall \<span\>vs\</span\> Call Record Analyzer](https://www.capterra.co.nz/compare/16980/192378/wincall/vs/call-record-analyzer)

# Compare WinCall vs Call Record Analyzer

Canonical: https://www.capterra.co.nz/compare/16980/192378/wincall/vs/call-record-analyzer

> Detailed comparison between WinCall and Call Record Analyzer. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | WinCall | Call Record Analyzer |
| **Overall rating** | - | 5.0/5 |
| **Total Reviews** | 0 | 1 |
| **Starting Price** | US$3,000.00 | US$415.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation |

## Best for

### WinCall

TTI serves the enterprise software markets and telephony call accounting segments.

### Call Record Analyzer

Any company that uses Cisco's Unified Communication solution (UC) that would like an affordable cloud service to help make sense of their UCM environment.

## Key features

### WinCall

- By-Extension Reporting
- Call Duration
- Call Logging
- Call Monitoring
- Call Reporting
- Call Tracking
- Call Volume
- Caller ID
- Customisable Reports
- Data Import/Export
- Fraud Detection
- Inbound Reporting
- Outbound Reporting
- Unattended Call Management
- Usage Tracking/Analytics
- Who Answered Log

### Call Record Analyzer

- Activity Dashboard
- Activity Tracking
- By-Extension Reporting
- Calendar Management
- Call Duration
- Call List Management
- Call Monitoring
- Call Reporting
- Call Tracking
- Call Volume
- Caller ID
- Customisable Reports
- Data Import/Export
- Fraud Detection
- Inbound Reporting
- Outbound Reporting
- Unattended Call Management
- Usage Tracking/Analytics
- Who Answered Log

## Links

- [View WinCall Profile](https://www.capterra.co.nz/software/16980/wincall)
- [View Call Record Analyzer Profile](https://www.capterra.co.nz/software/192378/call-record-analyzer)
- [View Original Comparison](https://www.capterra.co.nz/compare/16980/192378/wincall/vs/call-record-analyzer)

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