---
description: Compare Trustpilot vs Eclipse AI to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Trustpilot vs Eclipse AI Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Trustpilot \<span\>vs\</span\> Eclipse AI](https://www.capterra.co.nz/compare/169618/1033058/trustpilot/vs/eclipse-ai)

# Compare Trustpilot vs Eclipse AI

Canonical: https://www.capterra.co.nz/compare/169618/1033058/trustpilot/vs/eclipse-ai

> Detailed comparison between Trustpilot and Eclipse AI. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Trustpilot | Eclipse AI |
| **Overall rating** | 4.5/5 | 4.0/5 |
| **Total Reviews** | 1202 | 2 |
| **Starting Price** | US$299.00 | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | Webinars |

## Best for

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

### Eclipse AI

Designed for businesses that want to unify their voice of customer, analyse it and act on it.

## Key features

### Trustpilot

- API
- Customer Database
- Dashboard
- Data Visualisation
- Engagement Tracking
- Feedback Management
- Knowledge Management
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Negative Feedback Management
- Real-Time Data
- Reminders
- Reporting/Analytics
- Review Monitoring
- Sentiment Analysis
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis

### Eclipse AI

- Customisable Templates
- Dashboard
- Data Visualisation
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Reporting/Analytics
- Sentiment Analysis
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis

## Links

- [View Trustpilot Profile](https://www.capterra.co.nz/software/169618/trustpilot)
- [View Eclipse AI Profile](https://www.capterra.co.nz/software/1033058/eclipse-ai)
- [View Original Comparison](https://www.capterra.co.nz/compare/169618/1033058/trustpilot/vs/eclipse-ai)

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