---
description: Compare SurveySparrow vs Polly to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SurveySparrow vs Polly Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [SMS Survey Software](/directory/32937/sms-survey/software) > [SurveySparrow \<span\>vs\</span\> Polly](https://www.capterra.co.nz/compare/168823/220058/surveysparrow/vs/polly)

# Compare SurveySparrow vs Polly

Canonical: https://www.capterra.co.nz/compare/168823/220058/surveysparrow/vs/polly

> Detailed comparison between SurveySparrow and Polly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveySparrow | Polly |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 121 | 90 |
| **Starting Price** | - | US$12.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### SurveySparrow

SurveySparrow targets Customer Experience, Marketing, Product, HR, IT, Sales, and Operations Managers across BFSI, Retail, IT, Healthcare, Automotive, Media, Government, Education, Hospitality, and E-

### Polly

Polly is for feedback-focused HR \&amp; People Ops leaders, Internal Comms, IT admins, people managers, and project managers that want to make smarter, more data-driven decisions.

## Key features

### SurveySparrow

- API
- Access Controls/Permissions
- Customisable Templates
- Engagement Tracking
- Mobile Access
- Mobile Survey
- Multi-Channel Distribution
- Negative Feedback Management
- Performance Management
- Performance Metrics
- Pulse Surveys
- Question Library
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Support Audio/Images/Video
- Survey Builder
- Surveys & Feedback
- Template Management
- Visual Analytics

### Polly

- API
- Access Controls/Permissions
- Customisable Templates
- Engagement Tracking
- Mobile Access
- Mobile Survey
- Multi-Channel Distribution
- Negative Feedback Management
- Performance Management
- Performance Metrics
- Pulse Surveys
- Question Library
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Support Audio/Images/Video
- Survey Builder
- Surveys & Feedback
- Template Management
- Visual Analytics

## Links

- [View SurveySparrow Profile](https://www.capterra.co.nz/software/168823/surveysparrow)
- [View Polly Profile](https://www.capterra.co.nz/software/220058/polly)
- [View Original Comparison](https://www.capterra.co.nz/compare/168823/220058/surveysparrow/vs/polly)

-----

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