---
description: Compare PowerReviews vs GuestXM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PowerReviews vs GuestXM Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Social Media Analytics Tools](/directory/31655/social-media-analytics-tools/software) > [PowerReviews \<span\>vs\</span\> GuestXM](https://www.capterra.co.nz/compare/168700/189329/powerreviews/vs/online-reputation-management)

# Compare PowerReviews vs GuestXM

Canonical: https://www.capterra.co.nz/compare/168700/189329/powerreviews/vs/online-reputation-management

> Detailed comparison between PowerReviews and GuestXM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | PowerReviews | GuestXM |
| **Overall rating** | 3.4/5 | 4.9/5 |
| **Total Reviews** | 7 | 15 |
| **Starting Price** | - | €49.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, iPhone (Mobile) |
| **Support** | Email/Help Desk, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### PowerReviews

Customer and market feedback solution that helps businesses of all sizes study consumer behavior, shopping trends, customer engagement, and more.

### GuestXM

GuestXM is a customer experience management and intelligence platform: AI-powered social listening, sentiment analysis, and online engagement tools to keep brand reputation your strategic advantage.

## Key features

### PowerReviews

- Benchmarking
- Campaign Management
- Collaboration Tools
- Commenting/Notes
- Customisable Reports
- Dashboard
- Data Import/Export
- Engagement Tracking
- Influencer Tracking
- Multi-Channel Data Collection
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- Sentiment Analysis
- Social Media Monitoring
- Surveys & Feedback

### GuestXM

- Benchmarking
- Campaign Management
- Collaboration Tools
- Commenting/Notes
- Customisable Reports
- Dashboard
- Data Import/Export
- Engagement Tracking
- Influencer Tracking
- Multi-Channel Data Collection
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- Sentiment Analysis
- Social Media Monitoring
- Surveys & Feedback

## Links

- [View PowerReviews Profile](https://www.capterra.co.nz/software/168700/powerreviews)
- [View GuestXM Profile](https://www.capterra.co.nz/software/189329/online-reputation-management)
- [View Original Comparison](https://www.capterra.co.nz/compare/168700/189329/powerreviews/vs/online-reputation-management)

-----

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