---
description: Compare thinQ vs Ultatel Cloud Business Phone System to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: thinQ vs Ultatel Cloud Business Phone System Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [thinQ \<span\>vs\</span\> Ultatel Cloud Business Phone System](https://www.capterra.co.nz/compare/168289/215555/thinq/vs/clarity-business-phone-system)

# Compare thinQ vs Ultatel Cloud Business Phone System

Canonical: https://www.capterra.co.nz/compare/168289/215555/thinq/vs/clarity-business-phone-system

> Detailed comparison between thinQ and Ultatel Cloud Business Phone System. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | thinQ | Ultatel Cloud Business Phone System |
| **Overall rating** | 5.0/5 | 4.7/5 |
| **Total Reviews** | 5 | 41 |
| **Starting Price** | US$0.01 | US$18.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### thinQ

SaaS platforms, carriers, VoIP providers, enterprise-level companies, call centers

### Ultatel Cloud Business Phone System

Businesses that are looking to optimize their communications under one unified platform to reduce costs, offer remote working, boost ROI, or migrate from legacy to an award-winning cloud phone system.

## Key features

### thinQ

- API
- Automatic Call Distribution
- Call Centre Management
- Call Recording
- Call Routing
- Call Tracking
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Fax Management
- Monitoring
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Unified Communications
- Video Conferencing
- Virtual Extensions
- VoIP Connection

### Ultatel Cloud Business Phone System

- API
- Automatic Call Distribution
- Call Centre Management
- Call Recording
- Call Routing
- Call Tracking
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Fax Management
- Monitoring
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Unified Communications
- Video Conferencing
- Virtual Extensions
- VoIP Connection

## Links

- [View thinQ Profile](https://www.capterra.co.nz/software/168289/thinq)
- [View Ultatel Cloud Business Phone System Profile](https://www.capterra.co.nz/software/215555/clarity-business-phone-system)
- [View Original Comparison](https://www.capterra.co.nz/compare/168289/215555/thinq/vs/clarity-business-phone-system)

-----

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