---
description: Compare Text Request vs Simplify360 to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs Simplify360 Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Text Request \<span\>vs\</span\> Simplify360](https://www.capterra.co.nz/compare/167015/211771/text-request/vs/simplify360)

# Compare Text Request vs Simplify360

Canonical: https://www.capterra.co.nz/compare/167015/211771/text-request/vs/simplify360

> Detailed comparison between Text Request and Simplify360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | Simplify360 |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 1193 | 15 |
| **Starting Price** | US$59.00 | ₹39.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Knowledge Base |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### Simplify360

Enterprises, Startups, Small Businesses, Individuals - anyone with Digital Engagement and Social Media needs

## Key features

### Text Request

- API
- Campaign Scheduling
- Communication Management
- Customisable Templates
- Dashboard
- Feedback Management
- Live Chat
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Polls/Voting
- Real-Time Chat
- Real-Time Data
- Reminders
- Reporting/Analytics
- Review Monitoring
- Scheduled Messaging
- Surveys & Feedback
- Video Conferencing

### Simplify360

- Communication Management
- Feedback Management
- Live Chat
- Monitoring
- Reporting/Analytics
- Review Monitoring
- Video Support

## Links

- [View Text Request Profile](https://www.capterra.co.nz/software/167015/text-request)
- [View Simplify360 Profile](https://www.capterra.co.nz/software/211771/simplify360)
- [View Original Comparison](https://www.capterra.co.nz/compare/167015/211771/text-request/vs/simplify360)

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