---
description: Compare Text Request vs chatlyn to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs chatlyn Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Text Request \<span\>vs\</span\> chatlyn](https://www.capterra.co.nz/compare/167015/1041687/text-request/vs/chatlyn)

# Compare Text Request vs chatlyn

Canonical: https://www.capterra.co.nz/compare/167015/1041687/text-request/vs/chatlyn

> Detailed comparison between Text Request and chatlyn. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Text Request | chatlyn |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 1193 | 2 |
| **Starting Price** | US$59.00 | €49.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### chatlyn

Hospitality, retail, hotels, hostels, resorts, tour operator and travel agencies.

## Key features

### Text Request

- API
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Chat/Messaging
- Collaboration Tools
- Customisable Templates
- Feedback Management
- Inbox Management
- Interaction Tracking
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Personalisation
- Real-Time Data
- Reporting & Statistics
- SMS Messaging
- Surveys & Feedback
- Template Management
- Third-Party Integrations

### chatlyn

- API
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Chat/Messaging
- Collaboration Tools
- Feedback Management
- Inbox Management
- Interaction Tracking
- Multi-Channel Communication
- Multi-Language
- Personalisation
- Reporting & Statistics
- SMS Messaging
- Surveys & Feedback
- Template Management
- Third-Party Integrations

## Links

- [View Text Request Profile](https://www.capterra.co.nz/software/167015/text-request)
- [View chatlyn Profile](https://www.capterra.co.nz/software/1041687/chatlyn)
- [View Original Comparison](https://www.capterra.co.nz/compare/167015/1041687/text-request/vs/chatlyn)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Text Request vs chatlyn Comparison - Capterra New Zealand 2026","description":"Compare Text Request vs chatlyn to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.","url":"https://www.capterra.co.nz/compare/167015/1041687/text-request/vs/chatlyn","about":[{"@id":"https://www.capterra.co.nz/software/167015/text-request#software"},{"@id":"https://www.capterra.co.nz/software/1041687/chatlyn#software"}],"breadcrumb":{"@id":"https://www.capterra.co.nz/compare/167015/1041687/text-request/vs/chatlyn#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.nz/compare/167015/1041687/text-request/vs/chatlyn#webpage","isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"name":"Text Request","description":"Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive texts without losing voice capabilities.\nOur business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want.\nOur founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e0de1d73-7fe6-4e0e-b2cb-13d4fbf8d738.png","url":"https://www.capterra.co.nz/software/167015/text-request","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/167015/text-request#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1193},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"name":"chatlyn","description":"chatlyn, an AI-powered platform, automates client communication, streamlining workload and enhancing engagement for improved customer satisfaction and revenue growth. \n\nIts omnichannel inbox manages interactions from various channels like email, webchat, WhatsApp, and more, with AI-generated suggestions and multilingual support. \n\nThe ticketing system tracks client requests efficiently, ensuring no query goes unanswered, while customizable attributes facilitate dynamic lists. \n\nFeatures include Webchat widget, WhatsApp newsletter, AI chatbot, Chrome extension, and Journey Builder for automated workflows. Marketing automation, CRM integrations, and detailed analytics further optimize interactions. 100% GDPR compliant, accessible via web, iOS, and Android apps, Chatlyn revolutionizes customer communication and drives sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0ce5b159-ca5c-4193-88b4-9da358d3d3d6.png","url":"https://www.capterra.co.nz/software/1041687/chatlyn","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/1041687/chatlyn#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"SMS Marketing Software","position":2,"item":"/directory/30842/sms-marketing/software","@type":"ListItem"},{"name":"Text Request vs chatlyn","position":3,"item":"https://www.capterra.co.nz/compare/167015/1041687/text-request/vs/chatlyn","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/compare/167015/1041687/text-request/vs/chatlyn#breadcrumblist"}]}
</script>