---
description: Compare Issuetrak vs Mint Service Desk to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Issuetrak vs Mint Service Desk Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Bug Tracking Software](/directory/30090/bug-tracking/software) > [Issuetrak \<span\>vs\</span\> Mint Service Desk](https://www.capterra.co.nz/compare/16499/187044/issuetrak/vs/mint-service-desk)

# Compare Issuetrak vs Mint Service Desk

Canonical: https://www.capterra.co.nz/compare/16499/187044/issuetrak/vs/mint-service-desk

> Detailed comparison between Issuetrak and Mint Service Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Issuetrak | Mint Service Desk |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 205 | 22 |
| **Starting Price** | US$876.00 | US$5.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Issuetrak

Issuetrak is used by manufacturing support, service industries, financial institutions, property managers, healthcare, education, and government agencies.

### Mint Service Desk

Mint Service Desk targets businesses of all sizes seeking efficient IT service management. Ideal for IT departments in SMBs and large enterprises, it caters to those needing advanced ticketing, asset

## Key features

### Issuetrak

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Contract/License Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Document Management
- Email Management
- Help Desk Management
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Reporting
- Reminders
- SSL Security
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### Mint Service Desk

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Contract/License Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Document Management
- Email Management
- Help Desk Management
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Reporting
- Reminders
- SSL Security
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Issuetrak Profile](https://www.capterra.co.nz/software/16499/issuetrak)
- [View Mint Service Desk Profile](https://www.capterra.co.nz/software/187044/mint-service-desk)
- [View Original Comparison](https://www.capterra.co.nz/compare/16499/187044/issuetrak/vs/mint-service-desk)

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