---
description: Compare Kaseware vs Zinc Synapse to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kaseware vs Zinc Synapse Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [Kaseware \<span\>vs\</span\> Zinc Synapse](https://www.capterra.co.nz/compare/164342/1049785/kaseware/vs/zinc-synapse)

# Compare Kaseware vs Zinc Synapse

Canonical: https://www.capterra.co.nz/compare/164342/1049785/kaseware/vs/zinc-synapse

> Detailed comparison between Kaseware and Zinc Synapse. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Kaseware | Zinc Synapse |
| **Overall rating** | 3.0/5 | 4.8/5 |
| **Total Reviews** | 3 | 4 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Kaseware

Designed for corporate security agencies and law enforcement firms, it is a cloud-based investigation management solution that handles incident reporting, investigations, case management, and more.

### Zinc Synapse

For organisations that need to manage the safety of people, physical security, crisis management, compliance, \&amp; need to manage and understand risk before it happens.

## Key features

### Kaseware

- API
- Built-In Database
- Case Management
- Compliance Management
- Configurable Workflow
- Customisable Templates
- Data Management
- Document Management
- Email Alerts
- Incident Management
- Incident Reporting
- Intake Management
- Investigation Management
- Mobile Access
- Mobile Alerts
- Reminders
- Reporting & Statistics
- Scheduling
- Single Sign On
- Task Management

### Zinc Synapse

- API
- Built-In Database
- Case Management
- Compliance Management
- Configurable Workflow
- Customisable Templates
- Data Management
- Document Management
- Email Alerts
- Incident Management
- Incident Reporting
- Intake Management
- Investigation Management
- Mobile Access
- Mobile Alerts
- Reminders
- Reporting & Statistics
- Scheduling
- Single Sign On
- Task Management

## Links

- [View Kaseware Profile](https://www.capterra.co.nz/software/164342/kaseware)
- [View Zinc Synapse Profile](https://www.capterra.co.nz/software/1049785/zinc-synapse)
- [View Original Comparison](https://www.capterra.co.nz/compare/164342/1049785/kaseware/vs/zinc-synapse)

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