---
description: Compare Hotjar vs Userpilot to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hotjar vs Userpilot Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Hotjar \<span\>vs\</span\> Userpilot](https://www.capterra.co.nz/compare/163516/179187/hotjar/vs/userpilot)

# Compare Hotjar vs Userpilot

Canonical: https://www.capterra.co.nz/compare/163516/179187/hotjar/vs/userpilot

> Detailed comparison between Hotjar and Userpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Userpilot |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 539 | 57 |
| **Starting Price** | US$39.00 | US$249.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

### Userpilot

Product, UX, Product Marketing and Customer Success teams.

## Key features

### Hotjar

- A/B Testing
- API
- Activity Tracking
- Communication Management
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- For Websites
- Issue Tracking
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Visual Analytics

### Userpilot

- A/B Testing
- API
- Activity Tracking
- Communication Management
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- For Websites
- Issue Tracking
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Visual Analytics

## Links

- [View Hotjar Profile](https://www.capterra.co.nz/software/163516/hotjar)
- [View Userpilot Profile](https://www.capterra.co.nz/software/179187/userpilot)
- [View Original Comparison](https://www.capterra.co.nz/compare/163516/179187/hotjar/vs/userpilot)

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