---
description: Compare OneSignal vs Prompt.io to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OneSignal vs Prompt.io Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [OneSignal \<span\>vs\</span\> Prompt.io](https://www.capterra.co.nz/compare/163452/164777/onesignal/vs/chatbox)

# Compare OneSignal vs Prompt.io

Canonical: https://www.capterra.co.nz/compare/163452/164777/onesignal/vs/chatbox

> Detailed comparison between OneSignal and Prompt.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | OneSignal | Prompt.io |
| **Overall rating** | 4.7/5 | 4.0/5 |
| **Total Reviews** | 106 | 9 |
| **Starting Price** | US$9.00 | US$1,000.00 |
| **Free Trial** | No | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation |

## Best for

### OneSignal

OneSignal empowers over 2M users at mobile-first companies of all sizes to drive retention and revenue growth through a modern omnichannel customer engagement platform.

### Prompt.io

Companies looking for scalable, conversational messaging platforms to improve and expand mobile customer engagement via SMS, social messaging channels without hiring more developers.

## Key features

### OneSignal

- API
- CRM
- Contact Management
- Customer History
- Customisable Branding
- Customisable Templates
- Drag & Drop
- Engagement Tracking
- Interaction Tracking
- Mass Texting
- Message Personalisation
- Mobile Alerts
- Multi-Channel Communication
- Push Notifications
- Real-Time Data
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- Scheduled Messaging

### Prompt.io

- API
- CRM
- Contact Management
- Customer History
- Customisable Branding
- Drag & Drop
- Engagement Tracking
- Interaction Tracking
- Mass Texting
- Message Personalisation
- Multi-Channel Communication
- Push Notifications
- Real-Time Data
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Support Ticket Management

## Links

- [View OneSignal Profile](https://www.capterra.co.nz/software/163452/onesignal)
- [View Prompt.io Profile](https://www.capterra.co.nz/software/164777/chatbox)
- [View Original Comparison](https://www.capterra.co.nz/compare/163452/164777/onesignal/vs/chatbox)

-----

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