---
description: Compare ClientSuccess vs EngageBay CRM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ClientSuccess vs EngageBay CRM Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Client Onboarding Software](/directory/33476/client-onboarding/software) > [ClientSuccess \<span\>vs\</span\> EngageBay CRM](https://www.capterra.co.nz/compare/157971/178819/clientsuccess/vs/engagebay-marketing)

# Compare ClientSuccess vs EngageBay CRM

Canonical: https://www.capterra.co.nz/compare/157971/178819/clientsuccess/vs/engagebay-marketing

> Detailed comparison between ClientSuccess and EngageBay CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ClientSuccess | EngageBay CRM |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 17 | 907 |
| **Starting Price** | US$15,000.00 | US$14.99 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ClientSuccess

ClientSuccess helps SaaS executives and their customer success, account management, and renewal teams retain and grow their existing customer base.

### EngageBay CRM

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## Key features

### ClientSuccess

- Account Alerts
- Activity Dashboard
- Activity Tracking
- CRM
- Churn Management
- Client Management
- Communication Management
- Customer Engagement
- Customer Management
- Email Management
- Feedback Management
- Onboarding
- Reporting & Statistics
- Reporting/Analytics
- Task Progress Tracking
- Usage Tracking/Analytics

### EngageBay CRM

- Account Alerts
- Activity Dashboard
- Activity Tracking
- CRM
- Churn Management
- Client Management
- Communication Management
- Computer Telephony Integration
- Customer Engagement
- Customer Management
- Email Management
- Email Monitoring
- Feedback Management
- Onboarding
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Task Progress Tracking
- Task Tagging
- Usage Tracking/Analytics

## Links

- [View ClientSuccess Profile](https://www.capterra.co.nz/software/157971/clientsuccess)
- [View EngageBay CRM Profile](https://www.capterra.co.nz/software/178819/engagebay-marketing)
- [View Original Comparison](https://www.capterra.co.nz/compare/157971/178819/clientsuccess/vs/engagebay-marketing)

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