---
description: Compare Gong.io vs In-Network Cloud Recording to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Gong.io vs In-Network Cloud Recording Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/32607/call-center-workforce-management/software) > [Gong.io \<span\>vs\</span\> In-Network Cloud Recording](https://www.capterra.co.nz/compare/157969/177425/gong-io/vs/in-network-cloud-recording)

# Compare Gong.io vs In-Network Cloud Recording

Canonical: https://www.capterra.co.nz/compare/157969/177425/gong-io/vs/in-network-cloud-recording

> Detailed comparison between Gong.io and In-Network Cloud Recording. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Gong.io | In-Network Cloud Recording |
| **Overall rating** | 4.8/5 | 5.0/5 |
| **Total Reviews** | 560 | 1 |
| **Starting Price** | - | CA$0.01 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Gong.io

Designed for the entire revenue team of sales leaders, frontline sales managers, sales enablement, and account executives.

### In-Network Cloud Recording

SmartRecord is designed principally for the Cloud PBX and contact center market. It is operated by Service Providers as a value-add service either within their network or via Enghouses Cloud system.

## Key features

### Gong.io

- Archiving & Retention
- Automatic Call Distribution
- Call Tagging
- Call Tracking
- Customisable Templates
- Deal Management
- Event Triggered Actions
- File Transfer
- Integrations Management
- Natural Language Processing
- On-Demand Recording
- Performance Management
- Pipeline Reports
- Productivity Analysis
- Real-Time Data
- Recording
- Reminders
- Sales Activity Management
- Scheduled Recording
- Video Conferencing

### In-Network Cloud Recording

- Archiving & Retention
- Call Tagging
- Event Triggered Actions
- File Transfer
- On-Demand Recording
- Recording
- Scheduled Recording

## Links

- [View Gong.io Profile](https://www.capterra.co.nz/software/157969/gong-io)
- [View In-Network Cloud Recording Profile](https://www.capterra.co.nz/software/177425/in-network-cloud-recording)
- [View Original Comparison](https://www.capterra.co.nz/compare/157969/177425/gong-io/vs/in-network-cloud-recording)

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