---
description: Compare Glassbox vs Smartlook to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Glassbox vs Smartlook Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Product Analytics Tools](/directory/32915/product-analytics/software) > [Glassbox \<span\>vs\</span\> Smartlook](https://www.capterra.co.nz/compare/157868/164713/glassbox/vs/smartlook)

# Compare Glassbox vs Smartlook

Canonical: https://www.capterra.co.nz/compare/157868/164713/glassbox/vs/smartlook

> Detailed comparison between Glassbox and Smartlook. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Glassbox | Smartlook |
| **Overall rating** | 4.9/5 | 4.7/5 |
| **Total Reviews** | 54 | 136 |
| **Starting Price** | - | US$55.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | - | Documentation, Videos |

## Best for

### Glassbox

Designed for banking, wealth, investment, insurance, travel, leisure, telecommunications and retail industries, it is big data analysis platform that helps understand digital experiences of customers.

### Smartlook

SMBs, &#10;E-Commerce sites, &#10;B2B vendors, &#10;Web design agencies, &#10;UX, &#10;Marketers, &#10;CRO specialists

## Key features

### Glassbox

- API
- Activity Tracking
- Application Management
- Collaboration Tools
- Conversion Rate Optimisation
- Customer Activity Tracking
- Dashboard
- Dynamic Content
- Element Analytics
- Engagement Tracking
- For Websites
- Incident Management
- Issue Management
- Multi-Channel Data Collection
- Multiple User Accounts
- Performance Metrics
- Predictive Analytics
- Single Sign On
- Transaction Monitoring
- Visitor Tracking

### Smartlook

- API
- Activity Tracking
- Application Management
- Collaboration Tools
- Conversion Rate Optimisation
- Customer Activity Tracking
- Dashboard
- Dynamic Content
- Element Analytics
- Engagement Tracking
- For Websites
- Incident Management
- Issue Management
- Multi-Channel Data Collection
- Multiple User Accounts
- Performance Metrics
- Predictive Analytics
- Single Sign On
- Transaction Monitoring
- Visitor Tracking

## Links

- [View Glassbox Profile](https://www.capterra.co.nz/software/157868/glassbox)
- [View Smartlook Profile](https://www.capterra.co.nz/software/164713/smartlook)
- [View Original Comparison](https://www.capterra.co.nz/compare/157868/164713/glassbox/vs/smartlook)

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