---
description: Compare JustCall vs Servetel to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: JustCall vs Servetel Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [JustCall \<span\>vs\</span\> Servetel](https://www.capterra.co.nz/compare/157853/198854/justcall/vs/servetel)

# Compare JustCall vs Servetel

Canonical: https://www.capterra.co.nz/compare/157853/198854/justcall/vs/servetel

> Detailed comparison between JustCall and Servetel. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JustCall | Servetel |
| **Overall rating** | 4.1/5 | 3.4/5 |
| **Total Reviews** | 223 | 5 |
| **Starting Price** | US$29.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Documentation |

## Best for

### JustCall

Small and mid sized businesses to large enterprises.

### Servetel

Enterprises, SMEs and startups.

## Key features

### JustCall

- API
- Automatic Call Distribution
- CRM
- Call Logging
- Call Tracking
- Chat/Messaging
- Inbound Call Centre
- Manual Dialer
- Mass Texting
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Phone Key Input
- Queue Management
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- Scheduled Messaging
- Survey/Poll Management

### Servetel

- API
- Automatic Call Distribution
- CRM
- Call Logging
- Call Tracking
- Chat/Messaging
- Inbound Call Centre
- Manual Dialer
- Mass Texting
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Phone Key Input
- Queue Management
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- Scheduled Messaging
- Survey/Poll Management

## Links

- [View JustCall Profile](https://www.capterra.co.nz/software/157853/justcall)
- [View Servetel Profile](https://www.capterra.co.nz/software/198854/servetel)
- [View Original Comparison](https://www.capterra.co.nz/compare/157853/198854/justcall/vs/servetel)

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