---
description: Compare JustCall vs Dialpad to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: JustCall vs Dialpad Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [JustCall \<span\>vs\</span\> Dialpad](https://www.capterra.co.nz/compare/157853/190976/justcall/vs/dialpad-sell)

# Compare JustCall vs Dialpad

Canonical: https://www.capterra.co.nz/compare/157853/190976/justcall/vs/dialpad-sell

> Detailed comparison between JustCall and Dialpad. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JustCall | Dialpad |
| **Overall rating** | 4.1/5 | 4.2/5 |
| **Total Reviews** | 223 | 562 |
| **Starting Price** | US$29.00 | US$27.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### JustCall

Small and mid sized businesses to large enterprises.

### Dialpad

Any size sales organization looking to drive rep efficiency and speed up ramp times.

## Key features

### JustCall

- API
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Scripting
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- List Management
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Natural Language Processing
- On-Demand Recording
- Performance Management
- Recording

### Dialpad

- API
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Scripting
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- List Management
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Natural Language Processing
- On-Demand Recording
- Performance Management
- Recording

## Links

- [View JustCall Profile](https://www.capterra.co.nz/software/157853/justcall)
- [View Dialpad Profile](https://www.capterra.co.nz/software/190976/dialpad-sell)
- [View Original Comparison](https://www.capterra.co.nz/compare/157853/190976/justcall/vs/dialpad-sell)

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