---
description: Compare Dynamics 365 vs Salesforce Customer360 to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dynamics 365 vs Salesforce Customer360 Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [General Ledger Software](/directory/32520/general-ledger/software) > [Dynamics 365 \<span\>vs\</span\> Salesforce Customer360](https://www.capterra.co.nz/compare/157279/1062021/dynamics-365/vs/salesforce-customer360)

# Compare Dynamics 365 vs Salesforce Customer360

Canonical: https://www.capterra.co.nz/compare/157279/1062021/dynamics-365/vs/salesforce-customer360

> Detailed comparison between Dynamics 365 and Salesforce Customer360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dynamics 365 | Salesforce Customer360 |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 5811 | 48 |
| **Starting Price** | US$50.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | Documentation | - |

## Best for

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

### Salesforce Customer360

\-

## Key features

### Dynamics 365

- Activity Dashboard
- Activity Tracking
- CRM
- Campaign Management
- Collaboration Tools
- Contact Management
- Financial Management
- Interaction Tracking
- Lead Capture
- Lead Management
- Marketing Automation
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Sales Reports
- Third-Party Integrations
- Workflow Management

### Salesforce Customer360

- Activity Dashboard
- Activity Tracking
- CRM
- Campaign Management
- Collaboration Tools
- Contact Management
- Financial Management
- Interaction Tracking
- Lead Capture
- Lead Management
- Marketing Automation
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Sales Reports
- Third-Party Integrations
- Workflow Management

## Links

- [View Dynamics 365 Profile](https://www.capterra.co.nz/software/157279/dynamics-365)
- [View Salesforce Customer360 Profile](https://www.capterra.co.nz/software/1062021/salesforce-customer360)
- [View Original Comparison](https://www.capterra.co.nz/compare/157279/1062021/dynamics-365/vs/salesforce-customer360)

-----

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