---
description: Compare Fullstory vs Dynamics 365 to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Fullstory vs Dynamics 365 Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Journey Mapping Tools](/directory/31537/customer-journey-mapping-tools/software) > [Fullstory \<span\>vs\</span\> Dynamics 365](https://www.capterra.co.nz/compare/153721/157279/fullstory/vs/dynamics-365)

# Compare Fullstory vs Dynamics 365

Canonical: https://www.capterra.co.nz/compare/153721/157279/fullstory/vs/dynamics-365

> Detailed comparison between Fullstory and Dynamics 365. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Fullstory | Dynamics 365 |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 67 | 5811 |
| **Starting Price** | - | US$50.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Fullstory

Fullstory’s portfolio now offers behavioral data and AI agents for your customers, teams, and anywhere in your ecosystem.

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

## Key features

### Fullstory

- API
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Customisable Templates
- Dashboard
- Dashboard Creation
- KPI Monitoring
- Knowledge Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Templates
- Visual Analytics

### Dynamics 365

- API
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Customisable Templates
- Dashboard
- Dashboard Creation
- KPI Monitoring
- Knowledge Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Templates
- Visual Analytics

## Links

- [View Fullstory Profile](https://www.capterra.co.nz/software/153721/fullstory)
- [View Dynamics 365 Profile](https://www.capterra.co.nz/software/157279/dynamics-365)
- [View Original Comparison](https://www.capterra.co.nz/compare/153721/157279/fullstory/vs/dynamics-365)

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