---
description: Compare Omnisend vs Customer.io to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Omnisend vs Customer.io Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/33235/form-builder/software) > [Omnisend \<span\>vs\</span\> Customer.io](https://www.capterra.co.nz/compare/153508/174023/omnisend/vs/customer-io)

# Compare Omnisend vs Customer.io

Canonical: https://www.capterra.co.nz/compare/153508/174023/omnisend/vs/customer-io

> Detailed comparison between Omnisend and Customer.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Omnisend | Customer.io |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 836 | 87 |
| **Starting Price** | US$16.00 | US$100.00 |
| **Free Trial** | No | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Omnisend

Omnisend is used by eCommerce brands, online retailers, digital marketers, CRM specialists, email marketing managers, and social media marketers.

### Customer.io

Customer.io is used by marketers, product teams, engineers, SaaS companies, EdTech organizations, FinTech businesses, marketplaces, healthcare providers, and enterprises.

## Key features

### Omnisend

- API
- Activity Tracking
- CRM
- Campaign Planning
- Campaign Scheduling
- Channel Management
- Content Management
- Customer Database
- Customisable Templates
- Data Integration
- Dynamic Content
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Multi-Channel Communication
- Real-Time Data
- Segmentation
- Social Media Integration
- Subscriber Management

### Customer.io

- API
- Activity Tracking
- CRM
- Campaign Planning
- Campaign Scheduling
- Channel Management
- Content Management
- Customer Database
- Customisable Templates
- Data Integration
- Dynamic Content
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Multi-Channel Communication
- Real-Time Data
- Segmentation
- Social Media Integration
- Subscriber Management

## Links

- [View Omnisend Profile](https://www.capterra.co.nz/software/153508/omnisend)
- [View Customer.io Profile](https://www.capterra.co.nz/software/174023/customer-io)
- [View Original Comparison](https://www.capterra.co.nz/compare/153508/174023/omnisend/vs/customer-io)

-----

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