---
description: Compare CustomerHero vs TheySaid to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CustomerHero vs TheySaid Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/30817/employee-engagement/software) > [CustomerHero \<span\>vs\</span\> TheySaid](https://www.capterra.co.nz/compare/153472/1069963/startquestion/vs/Theysaid-AI-Survey)

# Compare CustomerHero vs TheySaid

Canonical: https://www.capterra.co.nz/compare/153472/1069963/startquestion/vs/Theysaid-AI-Survey

> Detailed comparison between CustomerHero and TheySaid. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CustomerHero | TheySaid |
| **Overall rating** | 4.9/5 | 4.9/5 |
| **Total Reviews** | 175 | 16 |
| **Starting Price** | - | US$0.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars |

## Best for

### CustomerHero

CustomerHero serves organizations of all sizes and industries, including retail, restaurants, insurance, and banking. Our scalable solutions are ideal for companies seeking to implement effective VoC.

### TheySaid

Forward thinking product, design and UX leaders who are looking for in-depth user testing \&amp; research, accelerated by AI.

## Key features

### CustomerHero

- CRM
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Email Marketing
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- NPS Survey Structure
- Performance Metrics
- Pulse Surveys
- Question Branching
- Question Library
- Real-Time Data
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### TheySaid

- CRM
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Email Marketing
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- NPS Survey Structure
- Performance Metrics
- Pulse Surveys
- Question Branching
- Question Library
- Real-Time Data
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View CustomerHero Profile](https://www.capterra.co.nz/software/153472/startquestion)
- [View TheySaid Profile](https://www.capterra.co.nz/software/1069963/Theysaid-AI-Survey)
- [View Original Comparison](https://www.capterra.co.nz/compare/153472/1069963/startquestion/vs/Theysaid-AI-Survey)

-----

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