---
description: Compare Connecteam vs Request Tracker to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Connecteam vs Request Tracker Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/32454/knowledge-base/software) > [Connecteam \<span\>vs\</span\> Request Tracker](https://www.capterra.co.nz/compare/153140/210595/connecteam/vs/request-tracker)

# Compare Connecteam vs Request Tracker

Canonical: https://www.capterra.co.nz/compare/153140/210595/connecteam/vs/request-tracker

> Detailed comparison between Connecteam and Request Tracker. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Connecteam | Request Tracker |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 5214 | 3 |
| **Starting Price** | US$29.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Linux (Desktop), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Connecteam

Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve \&amp; simplify team management.

### Request Tracker

Used by organizations of all sizes across IT, education, healthcare, and government, RT is a flexible, customizable ticketing system that integrates easily with existing tools and workflows.

## Key features

### Connecteam

- API
- Activity Tracking
- Asset Tracking
- Chat/Messaging
- Configurable Workflow
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Live Chat
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Real-Time Reporting
- Recurring Tasks
- Service History
- Surveys & Feedback
- Task Editing
- Task Tagging

### Request Tracker

- API
- Activity Tracking
- Asset Tracking
- Chat/Messaging
- Configurable Workflow
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Live Chat
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Real-Time Reporting
- Recurring Tasks
- Service History
- Surveys & Feedback
- Task Editing
- Task Tagging

## Links

- [View Connecteam Profile](https://www.capterra.co.nz/software/153140/connecteam)
- [View Request Tracker Profile](https://www.capterra.co.nz/software/210595/request-tracker)
- [View Original Comparison](https://www.capterra.co.nz/compare/153140/210595/connecteam/vs/request-tracker)

-----

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