---
description: Compare Greenlight CRM vs CloudTalk to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Greenlight CRM vs CloudTalk Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/30597/predictive-dialer/software) > [Greenlight CRM \<span\>vs\</span\> CloudTalk](https://www.capterra.co.nz/compare/152888/182004/greenlight-crm/vs/cloudtalk)

# Compare Greenlight CRM vs CloudTalk

Canonical: https://www.capterra.co.nz/compare/152888/182004/greenlight-crm/vs/cloudtalk

> Detailed comparison between Greenlight CRM and CloudTalk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Greenlight CRM | CloudTalk |
| **Overall rating** | 4.9/5 | 4.4/5 |
| **Total Reviews** | 18 | 268 |
| **Starting Price** | £99.00 | US$19.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Greenlight CRM

Greenlight CRM is a combined telephony and CRM solution that is ideal for blended contact centre operations where efficient customer contact and follow-up is essential to their business success.

### CloudTalk

CloudTalk is the perfect business phone system for small and mid-sized companies focused on sales and customer service, aiming to deliver an excellent customer experience to their clients.

## Key features

### Greenlight CRM

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- FCC Compliance
- Inbound Call Centre
- Lead Management
- List Management
- Manual Dialer
- Monitoring
- Outbound Call Centre
- Progressive Dialer
- Queue Management
- Real-Time Reporting
- Reporting/Analytics

### CloudTalk

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- FCC Compliance
- Inbound Call Centre
- Lead Management
- List Management
- Manual Dialer
- Monitoring
- Outbound Call Centre
- Progressive Dialer
- Queue Management
- Real-Time Reporting
- Reporting/Analytics

## Links

- [View Greenlight CRM Profile](https://www.capterra.co.nz/software/152888/greenlight-crm)
- [View CloudTalk Profile](https://www.capterra.co.nz/software/182004/cloudtalk)
- [View Original Comparison](https://www.capterra.co.nz/compare/152888/182004/greenlight-crm/vs/cloudtalk)

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