---
description: Compare Pendo vs Adobe Customer Journey Analytics B2B Edition to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pendo vs Adobe Customer Journey Analytics B2B Edition Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Sales Engagement Platforms](/directory/32195/sales-engagement-platform/software) > [Pendo \<span\>vs\</span\> Adobe Customer Journey Analytics B2B Edition](https://www.capterra.co.nz/compare/151951/1077516/pendo-platform/vs/Adobe-Customer-Journey-Analytics-B2B-Edition)

# Compare Pendo vs Adobe Customer Journey Analytics B2B Edition

Canonical: https://www.capterra.co.nz/compare/151951/1077516/pendo-platform/vs/Adobe-Customer-Journey-Analytics-B2B-Edition

> Detailed comparison between Pendo and Adobe Customer Journey Analytics B2B Edition. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pendo | Adobe Customer Journey Analytics B2B Edition |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 238 | 0 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Pendo

Pendo is used by product managers, sales teams, IT departments, marketing professionals, customer success teams, and global enterprises.

### Adobe Customer Journey Analytics B2B Edition

Empower your marketing and sales teams with actionable insights that let them optimize customer experiences, expand the sales pipeline, and drive strategic growth across the buyer's journey.

## Key features

### Pendo

- A/B Testing
- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Customisable Templates
- Dashboard
- Dashboard Creation
- Engagement Tracking
- Monitoring
- Multi-Channel Marketing
- Multiple Data Sources
- Performance Metrics
- Predictive Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Visual Analytics

### Adobe Customer Journey Analytics B2B Edition

- A/B Testing
- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Customisable Templates
- Dashboard
- Dashboard Creation
- Engagement Tracking
- Monitoring
- Multi-Channel Marketing
- Multiple Data Sources
- Performance Metrics
- Predictive Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Visual Analytics

## Links

- [View Pendo Profile](https://www.capterra.co.nz/software/151951/pendo-platform)
- [View Adobe Customer Journey Analytics B2B Edition Profile](https://www.capterra.co.nz/software/1077516/Adobe-Customer-Journey-Analytics-B2B-Edition)
- [View Original Comparison](https://www.capterra.co.nz/compare/151951/1077516/pendo-platform/vs/Adobe-Customer-Journey-Analytics-B2B-Edition)

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